As of Jan 1, 2020 CMS terminated the FIDA (Fully Integrated Duals Advantage) demonstration project, which included Elderplan FIDA Total Care. If you are a former Elderplan FIDA Total Care member and have questions about your options, please call Elderplan’s Participant Services Department at 1-855-462-3167 (TTY 711 for the hearing impaired), from 8 a.m. – 8 p.m., 7 days a week.