FIDA Participant Resources
The State of New York has created a Participant Ombudsman Program called the Independent Consumer Advocacy Network (ICAN) to provide Participants free, confidential assistance on any services offered by Elderplan FIDA Total Care. The Participant Ombudsman may be reached toll-free at 1-844-614-8800;
or online at icannys.org: English | Español
Upcoming Town Hall Meeting
Wednesday, June 19, 2019
11:00 a.m. – 1:00 p.m.
515 Audubon Avenue New York, NY 10040
RSVP by June 12, 2019
For more information, click here.
FIDA PAC Meetings
As a participant of Elderplan FIDA Total Care, we invite you to attend a Town Hall Meeting to share your opinions about our plan and ways we can improve quality and value. All FIDA Participants and their caregivers are welcome to attend either in person or on the phone. If you are interested in participating in future meetings, please call Participant Services at 1-855-462-3167, (TTY 711) between 8:00 a.m.—8:00 p.m., 7 days a week.
FIDA Participatory Advisory Committee (PAC) Meeting Notes