Compliance and Fraud, Waste and Abuse (FWA) Program and Reporting
Welcome to the Elderplan Compliance and Fraud, Waste and Abuse Program and Reporting page. Elderplan is an organization that prides itself on the strong values of responsibility and integrity. We are committed to professional integrity, legal and regulatory compliance, and ethical conduct. Our commitment is supported by our Compliance Program and our Code of Conduct, which are public and based on our organization’s long legacy of caring — for each other and for those we serve. The Elderplan Code of Conduct is based on our core values: commitment, caring, respect, excellence, honesty, accountability, sustainability and leadership.
View the Elderplan Code of Conduct.
Reporting Compliance and Fraud, Waste and Abuse (FWA)
Elderplan is committed to an environment where open, honest communications are the expectation, not the exception. If you would like to report a potential compliance issue or potential FWA, you have three options:
- Submit your question/concern electronically to the Elderplan Compliance and Ethics Hotline. To ensure confidentiality, the hotline is operated by a third-party vendor.
- Call the anonymous Elderplan Compliance and Ethics Hotline at 1-855-395-9169. To ensure confidentiality, the hotline is operated by a third-party vendor.
- Contact Elderplan Compliance Officer Candice Weatherly at 718-759-4260 or [email protected].
Elderplan has a strict non-retaliation and non-intimidation policy that protects any individual who reports a compliance concern in good faith. The policy applies to any employee, member, family member, first-tier, downstream and related entity, vendor or board member who reports a compliance or FWA concern.