For your convenience, you can now have your plan materials delivered straight to your door or email account via our secure Member Request Form:
You also have the option to opt-in to receive all your materials electronically going forward. You will be asked to enter in your Member ID number located at the back of your Member ID card. If you have trouble logging in, a Member Services representative will be happy to help you.
Member Handbook
2021 Member Handbook: English — Coming Soon | Español — Próximamente
2021 Member Handbook Updates for Service Authorizations, Appeals, and Complaints: English — Coming Soon | Español — Próximamente
Urgent Care Centers
To download a list of urgent care centers, click here: English | Español
Health Care Proxy
To learn more about appointing your health care agent, click here: English | Español
ModivCare, formerly LogistiCare Transportation Brochure
To learn more about non-emergency routine transportation (NEMT) services, click here: English | Español
HearUSA Brochure
To learn more about hearing care program provided by HearUSA, click here: English | Español
Healthplex Dental Flyer
To learn more about the dental coverage provided by Healthplex, click here: English | Español
Health and Wellness
We want you to stay healthy. That’s why we’ve put together a Health & Wellness page where you can find information and resources that will benefit you.