Extra Help Elderplan Extra Help (HMO) A newly improved plan that allows you to spend less on your health coverage. Take another look at the plan with a low premium and low co-pays. 2021 Plan Details 2020 Plan Details Looking for information? FIND A ProviderFIND A PharmacyFIND A DrugFIND A FormFIND A Flu Shot Questions? Call Elderplan today. 1-866-360-1934 [TTY: 711] for the hearing impaired Hours of Operation: 8 a.m. to 8 p.m., 7 days a week Elderplan is availablein the 5 boroughs of NYC,Nassau, Suffolk, Westchester,Rockland, Putnam, Monroe,Dutchess and Orange counties.