Companion Care
Companion care provides non-medical, social support to help you stay connected, engaged, and safe. Your Elderplan Advantage for Nursing Home Residents (HMO-POS I-SNP) plan includes a Companion Care benefit for eligible members — so you can have company, conversation, and a helping hand for everyday moments.
Benefit at a Glance
| Service | What You Pay | Side Note |
|---|---|---|
| Companion Care | $0 | Up to 104 hours per year, in 4-hour increments; referrals may be required |
Who Is Eligible?
Companion care is part of the Special Supplemental Benefits for the Chronically Ill (SSBCI). To receive it, you must be an SSBCI-eligible member — eligibility is based on having certain qualifying chronic conditions. Members who are not SSBCI-eligible do not receive this benefit.
What Counts as Companion Care?
- Companionship and conversation to reduce isolation
- Friendly check-ins and supervision for safety and reassurance
- Reminders for daily routines and appointments
- Help with light, non-hands-on everyday tasks
- A supportive presence during activities or downtime
Note: Companion care is generally non-medical and does not include hands-on personal care like bathing, dressing, or toileting — that kind of help falls under home health aide or custodial care, which the plan defines separately.
How to Use Your Companion Care Benefit
Talk to your facility’s care team about your needs, or call your Elderplan Member Services at 1-800-353-3765 (TTY: 711) to coordinate and confirm eligibility.
Ask whether a referral is required before services begin
Plan your hours — the benefit provides up to 104 hours per year, used in 4-hour blocks
Companion care is designed to support your well-being, dignity, and connection — it’s a benefit built around you.