Register for Personal Assistance Services

Getting a Personal Aide Through PPL

Public Partnership LLC (PPL) manages the Consumer Directed Personal Assistance Program (CDPAP). To receive services, you and your personal care assistant(s) will need to register with PPL. PPL will also be responsible for training your designated caregiver and managing their wages and compensation as a caregiver under CDPAS.

Assistance is Available

PPL has agents and translators ready to support you in multiple languages. To register or for assistance, you can:

Call	PPL’s support center is a phone call away at 1-833-247-5346 (TTY: 711) or 1-833-204-904
Register Online	You can set up a PPL@Home account by visiting PPL’s website. Start Registration.
Work with a Facilitator	Work with an approved facilitator, such as an Independent Living Center (ILC), who can guide you through registration. Browse the list of Department of Health-approved CDPAP facilitators.
Attend a session	Attend an in-person or virtual session to have a dedicated experience. See upcoming opportunities here.

Additional Resources

You can learn more about PPL and CDPAP:

Learn the difference between CDPAP and PCS:
- Understanding the Differences Between CDPAP and PCS
- What to Know About: Differences Between CDPAP and PCS
Navigating PPL systems, apps, and processes: PPL has a series of programs and training documents for you and your personal care assistant, such as:
- Required documents to complete the registration process;
- How-to videos and guides on tracking time, approving and managing services, navigating PPL’s system and Time4Care app; and
- Frequently asked questions (FAQs).