How Your Hearing Benefit Works

Know What’s Covered and How to Use Your Benefit

HomeFirst partners with TruHearing to help make hearing care simple and accessible. Through the TruHearing provider network, you can find participating hearing care professionals, access covered hearing services, and get the support you need to make the most of your hearing benefit.

Senior Woman being fitted with a hearing aid

What’s Covered at a Glance

Type of careWhat it includes
Hearing exams and testingAudiometric exams to check how well you hear
Hearing aid evaluation and fittingFinding the right hearing aids for you and fitting them properly
Hearing aidsThe hearing aids themselves, prescribed for your needs
Repairs and batteriesHearing aid repairs, plus hearing aid batteries, are covered as durable medical equipment

Service Authorization Required

If you think you may need a covered service, contact your Care Manager. Your Care Management Team will assess your needs, coordinate any required service authorizations, and help arrange the care that’s right for you.

Female doctor using an otoscope on a senior woman's ear

tips for hearing care

Get your hearing checked

Hearing can change gradually. Regular checks help catch changes early, so you can get the support you need.

Tell your provider about your health

Some conditions and medications can affect your hearing, so it helps your provider to know your full health picture.

Take care of your hearing aids

If you need a repair, talk to us — repairs are covered.

Tell us if anything changes

If a provider asks you to pay or sends you a bill, call HomeFirst at 1-877-771-1119. You shouldn’t be paying for covered care.

 

find a hearing specialist

← Back to Find a Hearing Specialist

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