Services That Require Prior Authorization

Prior authorization means HomeFirst approves the service before you receive it. For most covered services, your care team handles this step for you. Emergency services never need prior authorization.

Senior man looking at a computer with his physician
ServicePrior Authorization Required?
Home Care (nursing, home health aide, PT, OT, speech, medical social services)Yes
Personal CareYes
Adult Day Health CareYes
Consumer Directed Personal Assistance Services (CDPAS)Yes
Durable Medical Equipment (DME)Yes
Medical/Surgical SuppliesYes
Orthotics and ProstheticsYes
Personal Emergency Response Systems (PERS)Yes
PodiatryYes
Outpatient Rehabilitation Therapy (PT, OT, speech, outside the home)Yes
NutritionYes
Private Duty NursingYes
Home-Delivered or Congregate MealsYes
Social Day Care ServicesYes
Social and Environmental SupportsYes
Respiratory TherapyYes
Audiology/Hearing AidsYes
Veterans Home BenefitsYes
Nursing Home CareYes (arranged through your Care Management Team)
DentistryMay be required
Optometry/EyeglassesNo, for routine vision, may be required for medically necessary services

Source: HomeFirst Managed Long-Term Care Plan Member Handbook (2025).

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