Getting Your Prescriptions Filled

What to Know Before You Go to the Pharmacy

Your plan covers Part D prescription drugs when they are filled at a network pharmacy or mail-order service. Most members pay reduced or $0 cost-sharing through Extra Help (Low-Income Subsidy). If you use a pharmacy outside the network without an approved exception, you will generally pay the full cost out of pocket. Your plan works with several types of pharmacies. Understanding each helps you find the right option for your medications.

Woman with short hair and glasses speaks to a pharmacist at a counter

Where to Fill Your Prescriptions

Choose from more than 3,000 pharmacies in the Elderplan network.

When you fill a covered prescription at a network pharmacy, you pay only the amount you are responsible for under your plan — not the full cost of the drug.

Through CVS/Caremark, you can have up to a 90-day supply of certain medications delivered to your home.

Mail order can be a convenient option for medications you take regularly for a chronic or long-term condition.

 

Most orders arrive within 5–7 business days

When Out-of-Network Coverage Applies

No 24-Hour Pharmacy in Your AreaIf you can’t fill a covered prescription because there isn’t a 24-hour network pharmacy nearby, your plan may cover it at an out-of-network pharmacy
If Your Medication is Not AvailableIf you need a covered specialty medication, like an orphan drug or one shipped directly from the manufacturer—and it’s not available at a nearby network or mail-order pharmacy- your plan may still cover it.
If You Use an Out-of-Network PharmacyYou will generally pay the full cost when you fill your prescription. You can then request reimbursement from the plan for our share of the cost. You may also be required to pay the difference between what you paid and what the plan would have covered at a network pharmacy.
Senior woman holding a medicine bottle with a package on top of a dining table

important reminders

About Your Pharmacy Benefit

Always show your Elderplan Member ID Card

Every time you get your prescriptions filled.

Your cost depends on your level of Extra Help

Members with Extra Help pay less for prescriptions. Your LIS rider shows the specific amounts that apply to your coverage.

Save money with mail-order

For medications you take regularly, get a 90-day supply by mail order or from a retail pharmacy if your network offers extended supplies.

Some prescriptions requre approval

Some medications may require prior authorization or step therapy, or may have quantity limits. Learn more about Getting Approval for Medications.

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