Keep seeing the doctors you know and trust.
Whether you need a hands-on aide, a self-directed caregiver of your choice, a day program, or coordinated care management, HomeFirst can help. Your dedicated Care Management Team works with you, your family, and your doctor to develop a plan of care that is tailored to your needs, preferences, and goals.
Our Care Network
Our Provider network includes over 6,000 Specialists, Dentists, and Long-Term Care service providers.
Dedicated Care Manager: Helps you navigate your benefits, ensuring that you get the care and services you need.
Benefits Overview
Care Management
Benefits
- A care manager — usually a nurse or social worker — who builds your care plan with you and your doctor, arranges appointments, and helps coordinate transportation to them.
Coverage
- $ 0 to you. Provided automatically to every member — no prior authorization needed.
Health Care at Home
Benefits
- Help with everyday activities and skilled care, right where you live. This could include a home health aide, personal care, nursing, physical, occupational, and speech therapy, medical social services, private duty nursing, and respiratory therapy. You can also choose Consumer Directed Personal Assistance Services (CDPAS), where you pick and manage your own aide — even a friend or family member.
- Home-delivered meals and supports such as home maintenance, chore help, and respite care are covered, too.
Coverage
- $0 to you. This is part of what Medicaid calls Long-Term Services and Supports (LTSS). Services must be medically necessary, and your Care Management Team must approve them before you start.
Support and Care in the Community
Benefits
- Care and connection in your community through two different types of day programs, depending on your clinical and social needs: Adult Day Health Care or Social Day Care Services
Coverage
- $0 to you. Services must be medically necessary and approved before you start. Social Day Care can be part of your care plan, but it cannot be your only service.
Nursing Home Care
Benefits
- Care in a participating nursing home or skilled nursing facility, including Veterans Home placement for eligible veterans, their spouses, and Gold Star Parents.
Coverage
- $ 0 to you. Covered for permanent placement. Service authorization required. After about three months of permanent placement, care may transition to regular Medicaid.
Medical Equipment & Supplies
Benefits
- Durable medical equipment, medical and surgical supplies, enteral nutrition products, orthotics, prosthetics, orthopedic footwear, and hearing aid batteries.
Coverage
- $0 to you. Covered when medically necessary and authorized by the plan.
Nutrition & Meal Services
Benefits
- Home-delivered or congregate meals (for example, at a senior center) and nutrition assessment and counseling.
Coverage
- $0 to you. For members who are unable to plan, shop for, or prepare meals due to illness, disability, or advanced age. Prior authorization required.
Personal Emergency Response System (PERS)
Benefits
- Â An electronic device that lets higher-risk members get help quickly in an emergency.
Coverage
- $0 to you. Service authorization required.
Dental Care
Benefits
- Preventive care such as exams, cleanings, X-rays and essential services such as fillings, crowns, root canals, dentures and more.
Coverage
- $0 to you. Dental services are provided through our in-network partner, DentaQuest. Certain services may require service authorization.
Vision
Benefits
- Eye exams, eyeglasses, and medically necessary contact lenses.
Coverage
- $0 to you. Covered by HomeFirst through Superior Vision. Routine vision services don’t require authorization.
Hearing
Benefits
- Audiology exams, hearing aid evaluations, fitting, and repair.
Coverage
- $0 to you. Service authorization required for hearing benefits.
Foot Care- Podiatry
Benefits
- For medically necessary foot care for conditions like diabetes or ulcers.
Coverage
- $0 to you. Routine hygienic care (such as nail trimming) is not covered without a medical condition; service authorization is required.
Telehealth Services
Benefits
- Care is delivered through secure video and communication technology
Coverage
- $ 0 to you. No service authorization required.
How to Enroll
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Get StartedLearn more about eligibility requirements and the enrollment process.
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Call to Get Started1-877-771-1119 (TTY:711)
8:30 a.m. to 5 p.m., Monday – Friday
