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    • Elderplan/HomeFirst provides affordable Medicare Advantage and Long-term care plans for New Yorkers.

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    • At Elderplan/HomeFirst, our members are also our neighbors. We’ll do our best to help you stay healthy and get the most out of your benefits.

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    • Get more than Original Medicare with a health plan from Elderplan. We have Medicare Advantage and Long-Term Care plans to fit Medicare and those who have Medicare and Medicaid (Duals). Explore your plan options today.

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      • Browse plan benefits – coverage starts Jan 1, 2025 for 2025 plans

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    • Access all plan materials needed for your plan.
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  • Enroll in a Health Plan
    • You can enroll online, by phone or make an appointment to speak to Benefit Advisor who will answer all your questions.

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      • Turning 65
  • For Providers
    • Learn about our provider services and how we help patients follow your prescribed care.

      Providers Overview

      For Providers
    • For Providers
      • Become a Provider
      • Web Portal
      • Provider Materials
  • About Us
    • Elderplan/HomeFirst provides affordable Medicare Advantage and Long-term care plans for New Yorkers.

      About Us

      About Us
    • Elderplan
      • Learn About Elderplan’s Medicare Advantage Health Plans

        Elderplan
      • About Elderplan
      • Eligibility
      • Elderplan FAQ
    • Homefirst
      • Learn About Elderplan/HomeFirst Managed Long-Term Care Plans

        Homefirst
      • About HomeFirst
      • Getting Started
      • HomeFirst FAQ
    • Contact
      • For Questions About Your Plan

        Contact
      • Contact Elderplan
  • Member Benefits
    • At Elderplan/HomeFirst, our members are also our neighbors. We’ll do our best to help you stay healthy and get the most out of your benefits.

      Member Benefits

      Member Benefits
    • Elderplan Benefits
      • Browse Elderplan Medicare Advantage Benefits

        Elderplan Benefits
      • Elderplan Benefits
      • Provider Network
      • Dental Benefits
      • Over-the-Counter (OTC) Benefits
      • Flex Benefit
      • Medication Therapy Management
    •  
      Benefits Continued
      • Prescription Drugs
      • Pharmacies
      • Member FAQ
      • Communication Preferences
      • Electronic Noticing
    • Homefirst Benefits
      • Explore HomeFirst MLTC Plan Benefits

        HomeFirst Benefits
      • HomeFirst Benefits
      • HomeFirst Provider Network
      • Find a Dentist
    • Member-to-Member
      • Get To Know Other Members in Your Plan

        Member-to-Member Community Overview
      • Member-to-Member Overview
      • Events & Activities
      • Join Our Community
  • Health and Wellness
    • Our range of resources will help guide you to take a proactive control of your health

      Health and Wellness Resources

      Health And Wellness
    • Altogether Healthy
      • Browse our most recent wellness articles

        Altogether Healthy
      • Overall Health
      • Women’s Health
      • Men’s Health
      • Diabetes and You
      • Food and Nutrition
      • Healthy Heart
    • Wellness Program Overview
      • Get rewarded for completing screenings

        Wellness Incentive Program
      • Wellness Program Overview
      • Elderplan Wellness Incentive Program
      • HomeFirst Wellness Incentive Program
  • Plan Options
    • Get more than Original Medicare with a health plan from Elderplan. We have Medicare Advantage and Long-Term Care plans to fit Medicare and those who have Medicare and Medicaid (Duals). Explore your plan options today.

      Plan Options

      Plan Options
    • Medicare Advantage Plan Overview
      • Learn about your Medicare Advantage plan options

        Medicare Advantage & Long-Term Care Plans
      • Do you have both Medicare & Medicaid?
      • Are you eligible for Extra Help (LIS)?
      • Do you need long-term care at home?
    • Plan Options
      • Browse plan benefits – coverage starts Jan 1, 2025 for 2025 plans

        2025 Plans
      • Elderplan Plan Options 2025
      • 2025 Elderplan for Medicaid Beneficiaries (HMO POS D-SNP)
      • 2025 Elderplan Plus Long-Term Care (HMO-POS D-SNP)
      • 2025 Elderplan Flex (HMO POS)
      • 2025 Elderplan Extra Help (HMO-POS)
      • 2025 Elderplan Select (HMO-POS I-SNP/IE-SNP)
      • 2025 Elderplan Advantage for Nursing Home Residents (HMO-POS I-SNP)
  • Plan Materials and Resources
    • Access all plan materials needed for your plan.
      Plan Materials
    • Plan Materials
      • Elderplan Plan Materials
      • Find a Form
      • HomeFirst Plan Materials
    • Plan Resources
      • Understanding Medicare: A Guide to Parts A, B, C, and D
      • Understanding Medicare Advantage Part D Costs
      • Medicare Savings Programs
      • Explore Extra Help for Medicare Part D
      • CDPAP and PPL
  • Enroll in a Health Plan
    • You can enroll online, by phone or make an appointment to speak to Benefit Advisor who will answer all your questions.

      Enrollment Options

      Enroll
    • Choose the best way to enroll

      Enroll Today
      • Enroll Online
      • Make an Appointment
    • Learn about enrollment periods and special elections

      When to Enroll
      • When To Enroll In Original Medicare?
      • When To Enroll in a Medicare Advantage Plan?
      • Turning 65
  • For Providers
    • Learn about our provider services and how we help patients follow your prescribed care.

      Providers Overview

      For Providers
    • For Providers
      • Become a Provider
      • Web Portal
      • Provider Materials
Home > About Elderplan and HomeFirst > MJHS Health System

Contact Us

If you are an Elderplan Member and have questions or concerns, please contact Elderplan Member Services at 1-800-353-3765 [TTY: 711], 8 a.m. to 8 p.m., 7 days a week or email us at [email protected]

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Compliance

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  • Utilization Management Criteria

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This website, including any PDF attachments, has been created in an accessible format. We are committed to ensuring that our online content is usable by individuals with disabilities. If you encounter any accessibility issues or require further assistance, please do not hesitate to contact our Member Services team.

© 2025 Elderplan. All rights reserved. Elderplan is an HMO plan with Medicare and Medicaid contracts. Enrollment in Elderplan depends on contract renewal.

H3347_EP17844_M

Page Last Updated: 07/20/2023

MJHS.org MedicareRx

Contáctenos

Si es miembro de Elderplan y tiene preguntas o inquietudes, comuníquese con Servicios para los Miembros de Elderplan llamando al 1-800-353-3765 [TTY: 711], de 8:00 a.m. a 8:00 p.m., los 7 días de la semana o escríbanos a [email protected]

Inicio

Oportunidades laborales

Cumplimiento

  • Aviso anual de derechos de cancelación de la inscripción
  • Capacitación e informes sobre cumplimiento y FWA
  • Excepciones, apelaciones y reclamos
  • Informes sobre cumplimiento/fraude, uso indebido y abuso
  • Aviso sobre prácticas de privacidad
  • Declaración de privacidad
  • Derechos y responsabilidades

Recursos adicionales

  • Descargos de responsabilidad
  • Interoperabilidad para miembros
  • Mapa del sitio
  • Sitemap

This website, including any PDF attachments, has been created in an accessible format. We are committed to ensuring that our online content is usable by individuals with disabilities. If you encounter any accessibility issues or require further assistance, please do not hesitate to contact our Member Services team.

© 2025 Elderplan. All rights reserved. Elderplan is an HMO plan with Medicare and Medicaid contracts. Enrollment in Elderplan depends on contract renewal.

H3347_EP17844_M

Page Last Updated: 07/20/2023

MJHS.org MedicareRx

聯絡我們

如果您是 Elderplan(長老計劃)會員並有任何疑問或疑慮,請聯絡 Elderplan(長老計劃)會員服務部,電話為: 1-800-353-3765 [TTY: 711], 服務時間為每週 7 天上午 8 點至晚上 8 點,或發送電子郵件至 [email protected]

首頁

聯絡方式

合規

  • 年度退保權利通知
  • 法規遵循/ FWA 訓練與報告
  • 例外、上訴與申訴
  • 法規遵循/欺詐、浪費與濫用舉報
  • 隱私規則通告
  • 隱私權聲明
  • 權利與責任

其他資源

  • 免責聲明
  • 會員的互操作性
  • 開發人員互操作性
  • 網站地圖

This website, including any PDF attachments, has been created in an accessible format. We are committed to ensuring that our online content is usable by individuals with disabilities. If you encounter any accessibility issues or require further assistance, please do not hesitate to contact our Member Services team.

© 2025 Elderplan. All rights reserved. Elderplan is an HMO plan with Medicare and Medicaid contracts. Enrollment in Elderplan depends on contract renewal.

H3347_EP17844_M

Page Last Updated: 07/20/2023

MJHS.org MedicareRx

Members must complete PPL registration by 5/15/25. Personal assistants must complete PPL onboarding by 6/6/25.

Call PPL at 1-833-247-5346 or Click here to Register.