HomeFirst Plan Materials

For your convenience, you can now have your plan materials delivered straight to your door or email account via our secure Member Request Form:

You also have the option to opt-in to receive all your materials electronically going forward. You will be asked to enter in your Member ID number located at the back of your Member ID card. If you have trouble logging in, a Member Services representative will be happy to help you.

Member Handbook

Member Handbook: HomeFirst Member Handbook

Urgent Care Centers

To download a list of urgent care centers, click here: Urgent Care Centers

Health Care Proxy

To learn more about appointing your health care agent, click here: Appointing a Health Care Agent in New York State

ModivCare Transportation Brochure

Elderplan/ HomeFirst members can now use the member portal or download the ModivCare mobile app to book, manage, or change upcoming trips. Visit the Apple Store or Google Play Store to download the app.

To learn more about non-emergency routine transportation (NEMT) services, click here: ModivCare Transportation Brochure for HomeFirst Members

Home Service Flyer

To learn more about convenient in-home services, click here: Services Offered at Home for Members of HomeFirst Managed Long-Term Care Plan

Health and Wellness

We want you to stay healthy. That’s why we’ve put together a Health & Wellness page where you can find information and resources that will benefit you.

Consumer Directed Personal Assistance (CDPAS)

If you are authorized to receive CDPAS Services you must have your doctor fill out the Physicians Order form for yearly in order to renew.

Physician’s Order Form for CDPAS

Questions? Call HomeFirst today.


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Hours of Operation:
8:30 a.m. to 5 p.m., Monday – Friday

HomeFirst is available
in the 5 boroughs of NYC,
Dutchess, Nassau, Orange,
Putnam, Rockland, Sullivan,
Ulster and Westchester counties.