Site Help

Having trouble finding a topic/subject?

  • Use the site search. Type a word or phrase in the site search box (upper right of each page) and click “GO.” If that word or phrase is found, you will be presented with a list of Elderplan website links. If it is not found, please contact Elderplan for further assistance.
  • Go to the sitemap page. View the sitemap to learn how information is organized on this site. Click on links to find information about the topic/subject.

Having trouble understanding term(s) used?

Go to Glossary pages. Many hard-to-understand words and phrases are listed in the site glossary.

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Let us know what we can do to improve this website by sending an email to [email protected].

Need to report problems or a bug?

Please send an email message to [email protected] if you have technical problems accessing any content on this website.

Questions? Call Elderplan today.


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Hours of Operation:
8 a.m. to 8 p.m., 7 days a week

Elderplan is available in the Bronx, Dutchess, Kings, Monroe, Nassau, New York, Orange, Putnam, Queens, Richmond, Rockland, Suffolk, Westchester, Ontario, Orleans, Seneca, Yates, and Livingston counties.