Member Services Is Here for You
Elderplan has a responsive and friendly Member Services Department dedicated to answering your questions and helping you with any problems. From benefits to billing, we are here to make your Elderplan membership easy and efficient.
If you ever have a question, comment or issue about your coverage, don’t hesitate to contact Member Services.
Member Services Phone: 718-921-7979
Representatives are standing by 8 a.m. – 8 p.m., 7 days a week.
Elderplan Member Services
6323 Seventh Avenue
Brooklyn, NY 11220
Representatives are available 8 a.m. – 8 p.m., 7 days a week.
CVS/caremark Home Delivery Service: Learning about Elderplan’s mail-order pharmacy or even placing an order is as easy as calling the toll-free number, below.
Phone: 1-866-490-2102, 24 hours a day, 7 days a week.
Website: English | Español
If there is information you would like to see on Elderplan’s website, contact Web Services and let us know.